Petkam Solutions Ltd Privacy Policy
Petkam Solutions Ltd (“we”, “us”, “our”) is committed to protecting your privacy. This Privacy Policy outlines our practices regarding the collection, use, and disclosure of personal information when you use our services or interact with our website.
1. Information We Collect
We collect various types of information to provide and improve our services to you:
- Personal Identification Information: Name, email address, phone number, and postal address.
- Payment Information: Credit card details, billing address, and other payment-related information.
- Technical Data: IP address, browser type, operating system, and browsing behavior.
- Usage Data: Information on how you use our website and services.
- Cookies and Tracking Technologies: Data collected through cookies, web beacons, and similar technologies.
2. How We Use Your Information
We use the collected information for various purposes:
- To Provide Services: Processing transactions, delivering products, and providing customer support.
- To Improve Our Services: Analyzing usage patterns to enhance our website and services.
- To Communicate: Sending newsletters, marketing materials, and important updates.
- To Maintain Security: Protecting against fraud, unauthorized transactions, and other security risks.
- To Comply with Legal Obligations: Fulfilling legal and regulatory requirements.
3. Sharing Your Information
We may share your information with third parties in the following circumstances:
- Service Providers: Third-party companies that assist us in providing our services, such as payment processors and shipping companies.
- Legal Requirements: When required by law or in response to valid legal processes.
- Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets.
4. Security of Your Information
We implement appropriate security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no security system is impenetrable, and we cannot guarantee the absolute security of your information.
5. Your Rights and Choices
You have the following rights regarding your personal information:
- Access: Request access to your personal information that we hold.
- Correction: Request corrections to inaccurate or incomplete information.
- Deletion: Request the deletion of your personal information.
- Opt-Out: Opt-out of receiving marketing communications from us.
To exercise these rights, please contact us at [insert contact email or phone number].
6. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to track the activity on our website and hold certain information. You can set your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our website.
7. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the effective date at the top.
8. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:
Petkam Solutions Ltd
South C – Kaisungur road,Nairobi Kenya.
Email: [email protected]
Phone: 0769 790 987
Thank you for trusting Petkam Solutions Ltd with your personal information. We are committed to safeguarding your privacy and providing you with high-quality services.
